Empathic Communication Skills (ECS) Training

Inclusion Criteria

• •Site Eligibility
• •Employs at least 15 FTE OCPs (i.e., oncologists, nurse practitioners and physician assistants) as per self report
• •Reports a clinic volume of at least 20 new lung cancer patients per month as per self report
• •OCP Participant Eligibility
• •OCPs who are thoracic oncology physicians (radiologists, medical oncologists, pulmonologists, and surgeons), NPs, or PAs and currently treating lung cancer patients, as per self-report;
• •OCP conducts consultations with lung cancer patients, as per self-report;
• •OCP sees at least 1 lung cancer patient per week, as per self-report;
• •Patient Eligibility
• •Patient under the care of a participating OCP as per self report;
• •English and/or Spanish speaking;
• •* In general, which language do you prefer to receive your medical care, English/Spanish/both English and Spanish Equally?
• •* If English, treat as fluent in English, no additional language questions
• •* If Spanish, treat as fluent in Spanish, no additional language questions
• •* If both English and Spanish equally, ask the follow-up questions and go with whichever language is endorsed as best. If endorsed equally, assign to category patient prefers
• •* How well do you speak English? Not at all/ Not well/Well/Very well
• •* How well do you speak Spanish? Not at all/Not well/Well/Very well
• •Is at least 18 years of age as per self report;
• •Has a history of suspicious lung mass or confirmed lung cancer diagnosis, as per clinician judgment or medical record note;
• •Is a former or current smoking as per self report;
• •Has had no more than 10 prior visits with the participating OCP, as per the medical record and/or self report