Terms of Service

These Terms of Service ("Terms") govern your access to and use of Clareo Health ("Clareo," "we," "us," or "our") and its applications, website, and related services (the "Services").

By using the Services, you agree to these Terms and our Privacy Policy.

1. Overview of Services

Clareo provides tools to help patients and caregivers:

• Capture and organize medical conversations
• Generate summaries, insights, and suggested questions
• Better understand their health journeys

Clareo is designed to support understanding - not replace professional care.

2. No Medical Advice

Clareo is not a healthcare provider.

• Outputs are for informational purposes only
• Outputs may be incomplete or inaccurate
• You should consult a licensed healthcare professional

You assume full responsibility for any decisions made based on the Services.

Clareo is not intended for emergency or urgent medical situations. If you think you may have a medical emergency, call 911 or contact emergency services immediately.

3. Eligibility and Minor Use

You may use Clareo only if you can form a binding contract under applicable law. If Clareo is used in connection with the care of a person under the age of 18, the account must be created and managed by that person's parent or legal guardian. Clareo is a guardian-controlled tool and is not intended for independent use by children.

4. Your Account

You are responsible for:

• Account security
• All activity under your account

5. User Content & Ownership

Ownership

You retain full ownership of your content, including:

• Recordings