About Clareo
We're building clarity for the moments that matter most.
Our Mission
Healthcare information should empower, not overwhelm.
Clareo turns complex medical conversations into clear understanding, so patients and caregivers can leave appointments feeling more confident, organized, and prepared for what comes next.
Because when care is clear, trust grows, safety improves, and people are better able to speak up, ask questions, and make informed decisions about their health.
The Story Behind the Work
Clareo began with a simple question after a family member left an emergency room visit: "What did the doctors say?"
“I don't know.”
Not because she wasn't paying attention. Not because she didn't care. But because she was overwhelmed.
That experience revealed a common problem across many health journeys: patients and caregivers are often expected to remember, interpret, and act on important medical information during moments of stress - with little support to do so reliably.
Clareo was built to strengthen clarity in those moments.
The Problem We Solve
Doctors bring expertise and care to every appointment. But patients are often left carrying the burden of understanding on their own.
Too often, the part that matters most — absorbing, remembering, and acting on what was said — falls through the cracks.
Memory, hurried notes, and after-visit summaries aren't enough.
Clareo doesn't replace clinicians. It strengthens comprehension, recall, and confidence where it matters most: after the visit, when patients are trying to make sense of what to do next.
Who We Serve
Clareo is designed for:
Caregivers Supporting a Loved One
Making follow-through easier between visits
People Living with Chronic Conditions
Tracking changes, questions, and next steps
Patients Facing New Diagnoses
Making unfamiliar information easier to understand
Anyone Leaving Appointments Unsure
Turning confusion into clearer next steps
Our Focus
Clareo is built to empower patients and caregivers navigating serious, chronic, or complex health journeys — when medical conversations are dense, emotional, and hard to remember clearly.
Our focus is helping people understand what was said, remember what matters, and feel more prepared for what comes next.
What Makes Us Different
Clareo is designed to help people, not systems.
Patient-First Design
Clareo is built around the lived experience of patients and caregivers — not billing codes, provider workflows, or clinician documentation priorities.
Understanding Over Transcription
We don't just capture words. We organize them into meaning, priority, and actionable next steps that you can revisit and use.
No EHR Connection Required
Clareo does not require access to your electronic health record. Your appointment conversations help create a patient-owned source of clarity that you can revisit, organize, and use across your care journey.
Privacy & Security
Healthcare conversations are deeply personal. We treat them that way.
Encrypted Infrastructure
Secure, compliant, encrypted cloud infrastructure
Isolated Accounts
Each user account operates in its own secure context — no data is accessible to other users
No AI Training
AI model providers cannot use Clareo data for training
You're In Control
You control when recordings begin and end — conversations are never sold or shared
Clarity in Action
Before Clareo
A patient or caregiver leaves an important appointment with new instructions, unfamiliar terms, and a head full of questions.
- ?Was the medication changed?
- ?What symptoms should we watch for?
- ?What needs to happen before the next appointment?
- ?When should we call the doctor?
That night, they reread their notes. They check the portal. They try to remember what was said.
After Clareo
They open the app. The visit is organized into clear priorities:
- Medication changes
- What to watch for
- When to call
- Questions for next appointment
Instead of replaying the conversation in their head, they move forward with clarity.
Our Team
Graham Henshaw
Founder & CEO
Entrepreneur and educator shaped by lived experience navigating complex healthcare journeys.
Together, we're building a product we wish existed when our own families needed it most.
Get Involved
Healthcare is complicated. Understanding doesn't have to be. Clareo is currently in early-stage rollout, and we're inviting caregivers, patients, and partners to help shape what comes next.