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Tracking WhatsApp Behaviors During a Crisis: A Longitudinal Observation of Messaging Activities During the COVID-19 Pandemic
In this protocol, we seek to examine the role of popular messaging platform WhatsApp in information spread during a crisis. As there have been few global crises in the last decade (coinciding with the rise of social media), the role of private messaging platforms such as WhatsApp during crisis contexts remains understudied. During the current COVID-19 global health crisis, we undertook this study to: (1) characterize the nature of WhatsApp use during crises, (2) characterize the profiles of WhatsApp users (3) understand how WhatsApp usage links to well-being (fear and thoughts about COVID-19).
Age
21 - No limit years
Sex
ALL
Healthy Volunteers
Yes
Yale-NUS College
Singapore, Singapore
Start Date
March 17, 2020
Primary Completion Date
May 7, 2020
Completion Date
May 31, 2020
Last Updated
December 29, 2020
151
ACTUAL participants
Social media & news consumption
BEHAVIORAL
Lead Sponsor
Jean Liu
NCT07360600
NCT06793397
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