To review and understand the progress on management of viremic RoCs in PEPFAR supported HIV programs in three Districts in Lusaka province. This evaluation is essential to help facility staff to tailor client centered service delivery solutions to improve outcomes in HIV viremic clinics. Results from this evaluation will not only help the Ministry of health (MoH), CIDRZ and other implementing partners to make strategic decisions to maximize re-suppression in the high viral load cascade, but will help to improve the management of RoCs and inform national guidance and policy.