AI Telemedicine Support for Primary Care Physicians in El Salvador

Exclusion Criteria

• •Physicians who are inactive on the platform for more than 4 consecutive weeks
• •Physicians who transition to work modalities other than telemedicine or reduce their working hours to less than 20 hours per week
• •Physicians whose employment contract ends (resignation, dismissal, or contract completion) during the data collection period
• •Consultations classified by the physician as requiring immediate in-person attention
• •Consultations requiring referral to another level of care or specialty for definitive management
• •Consultations interrupted or incomplete due to connectivity or system failures
• •Consultations solely for administrative purposes (e.g., certificates, repeat prescriptions without clinical evaluation)
• •Consultations that are follow-up visits or controls for a previously evaluated episode