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The e-SINCERE Study | Clinical Trials | Clareo Health

RECRUITINGNA

The e-SINCERE Study

Enhanced Digital Access to Bridge Social Needs and Reduce Health Disparities: The e-SINCERE Study

NCT07174466•Andrea Wallace

Summary

The e-SINCERE study will evaluate whether providing stable cell phones and digital navigation assistance helps patients overcome ICT barriers and connect more successfully with community services. The study will begin with patients in the UHealth ED, with additional sites added in the future, and will involve working with community service providers and policy leaders to refine and implement the intervention. Findings from this study may guide the development of future programs and policies to improve access to services for patients facing economic and technological barriers.

Eligibility

Age

18 - No limit years

Sex

ALL

Healthy Volunteers

Yes

Inclusion Criteria

•Community Advisory Board Members
•Health system, governmental, and community service stakeholders
•Able to understand English
•Adult (\> 18 years)
•\- General screening population:
•Any patient who completes the SINCERE screener.
•Able to understand or read English or Spanish.
•Any patient who completes the SINCERE screener who has connected with 211 for service outreach
•Able to understand or read English or Spanish.
•Adult (\> 18 years)

Exclusion Criteria

•Those unable to communicate verbally in English or Spanish
•Those living in nursing facilities, or those who are not otherwise responsible for self-care

Locations (1)

University of Utah

Salt Lake City, Utah, United States

Key Dates

Start Date

August 8, 2025

Primary Completion Date

August 31, 2028

Completion Date

August 31, 2029

Last Updated

September 16, 2025

Enrollment

600

ESTIMATED participants

Conditions

Social Determinants of Health (SDOH)Digital Health LiteracyHealth Services Utilization

Interventions

Standard Referral to 211

OTHER

e-SINCERE (Phone Support)

BEHAVIORAL

e-SINCERE (Digital Navigation)

BEHAVIORAL

Contacts

Ernest Grigorian, MS

CONTACT

801-585-7194 Ernest.Grigorian@utah.edu

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Data Source & Attribution

This clinical trial information is sourced from ClinicalTrials.gov, a service of the U.S. National Institutes of Health.

ClinicalTrials.gov last update: September 16, 2025Data synced to Clareo: March 29, 2026

Modifications: This data has been reformatted for display purposes. Eligibility criteria have been parsed into inclusion/exclusion sections. Location data has been geocoded to enable distance-based search. For the authoritative and most current information, please visit ClinicalTrials.gov.

Neither the United States Government nor Clareo Health make any warranties regarding the data. Check ClinicalTrials.gov frequently for updates.

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The e-SINCERE Study

Inclusion Criteria

Exclusion Criteria

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