Artificial Intelligence-Generated Written Communication for Families of Intensive Care Unit Patients

You may be eligible if

• Surrogate Inclusion
• One self-identified adult decision maker for an adult medical ICU patient cared for on the 10W ICU
• Member of the primary ICU team believes the respective patient will require at least three additional days of ICU care
• Member of the primary ICU team has identified at least one communication challenge with the patient's surrogate(s) including but not limited to:
• 1. Complex medical issues requiring frequent updates to families
• 2. Complex family dynamics (i.e., multiple involved family members)
• 3. Increased anxiety/stress of surrogate(s)
• 4. Difficult to provide updates to family members because they do not visit ICU regularly or are hard to reach by phone
• Surrogate Exclusion
• Surrogate cannot read or understand English
• Surrogate is unwilling or unable to participate in study procedures
• Patient is decisional and refuses to allow surrogate participation
• Clinician Inclusion • Advanced practice provider (APP) on the medical ICU team on the 10W ICU
• Clinician Exclusion
• None