A Study of Language Interpretation Solutions for People With Breast Cancer

Inclusion Criteria

• •Phase I Patients
• •Age \>=18 years (per EMR)
• •Preferred language for healthcare is Spanish or Mandarin (per self-report)
• •Limited English Proficient; cannot speak English "very well" (per self-report)
• •Diagnosis of breast cancer or gastrointestinal (per EMR)
• •Will be visiting MSK oncology teams for the first or second appointment (per EMR)
• •Agrees to be audio-recorded (per self-report)
• •Phase 1 Providers
• •Breast or gastrointestinal cancer provider who sees patients (e.g., breast or gastrointestinal oncologists, advanced practice providers, and/or nurses)
• •Does not speak Spanish and/or Mandarin; providers who speak one language and not the other may participate (e.g., speaks Spanish but not Mandarin) (per self-report)
• •Agrees to be audio-record (per self-report) Phase 2 (clinic staff only; patient participants will be drawn from Phase 1)
• •Is a staff member who works/worked in one of the study clinic sites during the period of Phase 1 RCT study activities
• •Agrees to be audio-recorded (per self-report)