Translating Telephonic Diabetes Self-management Support to Primary Care Practice

Inclusion Criteria

• •21 years of age and older
• •Receiving treatment for diabetes at selected primary care practices throughout New York City
• •Most recent HbA1c ≥ 7.5% (max 3 months prior to randomization)
• •Ability to speak and read English or Spanish (or someone in the household who will read to them)
• •Access to a telephone
• •Willing to give informed consent to participate and accept random assignment.